History Automation 3.12
Provide a real-time interface between Visual Source Safe and the CMS CMDB. As developers add and modify files in SourceSafe, History Automation will update the CMS CMDB with the new SourceSafe archive history meta-data.This tool complements VSS Loader which provides a batch interface between SourceSafe and the CMS CMDB.
Price: USD $50.00;
License: Commercial
File Size: 14184 KB;
Platform: Windows 2000, Windows, Windows XP, Windows CE, PDA
ProcessWorx CMDB 1.5.0204
The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management Database (CMDB), IT organizations can establish higher levels of service delivery, support and increase customer satisfaction. Based on the ITIL framework and ITSM best practices, this tactical, cost-effective solution helps IT...
Price: USD $149.00;
License: Commercial
File Size: 40150 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
VSS Loader 5.0
This program enables the generation of detailed reports against a SourceSafe database by exporting archive history from SourceSafe and into CMDB. You can use the Library Index tool to search, browse and filter through the contents.
Price: USD $50.00;
License: Commercial
File Size: 14666 KB;
Platform: Windows NT, Windows, Windows 2000, Windows XP
FireScope Workbench 1.4
FireScope Workbench is a collection of free tools designed to make life easier for IT operators. This version currently includes a Service Modeler with dependency discovery and MIB browser and MIB walker combined, with additional tools being developed that will seamlessly plug into the interface to expand its capabilities. FireScope Workbench is built using Java’s Standard Widget Toolkit (SWT), enabling it to periodically check for updates...
Price: USD $0.00;
License: Freeware
File Size: 61012 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
The Asset Management Toolkit 2.4
A NEW APPROACH to IT Asset Management Until now, IT asset management software was developed to focus on a few things: * Keep track of what you own * Know where it is * Know how much it's costing you This limits its value to other parts of the business, such as operations and IT services, and can lead to silos and turf wars over which group owns what processes and data, and diminished returns. By combining the IT asset management repository...
Price: USD $199.00;
License: Shareware (Free to Try)
File Size: 1652 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows CE, PDA
ITIL Service Management (ITSM) Toolkit 2.11
The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes: - Service Level Agreement (SLA) Template - Operational Level Agreement (OLA) Template - IT Service Catalog Template - IT Service Narrative Template - ITSM...
Price: USD $149.00;
License: Commercial
File Size: 2785 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Web Help Desk - Mac OS X Server Install 8.4.6.10
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs.
Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution!
Say "good bye" to your current,...
Price: USD $0.00;
License: Shareware (Free to Try)
File Size: 52224 KB;
Platform: Mac OSX
Web Help Desk (Windows Server Install) 8.4.6.10
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs.
Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution!
Say "good bye" to your current,...
Price: USD $0.00;
License: Shareware (Free to Try)
File Size: 77824 KB;
Platform: Windows XP, Windows Vista
ITIL Service Management Excellerator 1.10
The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing service quality and reducing technology costs. Specific guidance found...
Price: USD $149.00;
License: Commercial
File Size: 2150 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
ManageEngine ServiceDesk Plus 7.5
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team...
Price: USD $0.00;
License: Freeware
File Size: 44032 KB;
Platform: Windows XP, Windows 2003, Windows 2000, Linux
Adventnet ManageEngine ServiceDesk Plus 7.0
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team...
Price: USD $0.00;
License: Freeware
File Size: 37002 KB;
Platform: Windows 2000, Windows, Windows XP